Terms and Conditions

Kindly take a moment to review our Terms & Conditions outlined below. As a boutique property with limited inventory, Sheher Bagh adheres strictly to these policies. We regret that exceptions cannot be made, including in cases of emergency.

DEFINITIONS AND SCOPE

  • Any reference to one gender includes all genders.

  • “Natural persons” include legal entities (both incorporated and unincorporated).

  • “Invitee” refers to any person who is not residing at Sheher Bagh but has been invited by a guest who is.

  • “Guest(s)” refers to any individual staying at Sheher Bagh, aged 18 or above. Invitees visiting such guests are deemed to have accepted these Terms & Conditions upon entering the premises.

CHECK IN AND CHECK OUT TIMINGS

  • Check-in: 1:00 PM

  • Check-out: 11:00 AM

  • Early check-in or late check-out is subject to availability and must be pre-approved by management. Last-minute requests may incur additional charges.

BOOKING AND PAYMENT POLICY

  • Guests are required to pay 100% of the room tariff in advance to confirm the booking.

  • All additional charges—such as food, beverages, services, and applicable taxes—must be settled before departure unless otherwise approved in writing by management.

  • Guests acknowledge that room tariffs are subject to change without prior notice.

LIABILITY FOR DAMAGES

  • Guests are responsible for any damage caused to the property by their acts, omissions, or negligence.

  • Sheher Bagh reserves the right of admission at all times.

INDEMNITY AND ASSUMPTION OF RISK

  • Every guest and their invitees acknowledge and understand the risks associated with residing at Sheher Bagh, including the possibility of encounters with wildlife (animals, reptiles, birds, insects) on the property. These encounters may result in bodily harm, injury, death, or loss of property.

  • Guests acknowledge the unique arboreal architecture of Sheher Bagh, where rooms and common spaces may be elevated 25–30 feet above ground. They accept the inherent risks of staying in such structures and agree to exercise caution at all times.

  • By residing at Sheher Bagh, guests and their invitees waive all claims—regardless of cause—against Sheher Bagh, its management, owners, directors, employees, associates, partners, or any individuals connected directly or indirectly with the operation of the resort.

  • This waiver includes claims made by spouses, children (minor or adult), relatives, or legal representatives of the guest(s) or invitees for any injury, death, or loss incurred on the property.

  • In case of injury, Sheher Bagh may, at its discretion and without admission of liability, arrange and pay for emergency medical assistance. This does not constitute an acknowledgment of responsibility.

JURISDICTION

In the matter of enforcement of any rights or remedies under these Terms & Conditions, the courts of New Delhi shall have exclusive jurisdiction.

BINDING AGREEMENT

By confirming a reservation at Sheher Bagh, the guest affirms that they:

  • Have read and understood these Terms & Conditions,

  • Are authorised to bind all accompanying guests and invitees to these terms,

  • Accept personal liability in the event they lack such authority, for all obligations, payments, and liabilities arising during the stay.

These Terms & Conditions must be accepted at the time of booking by the booking guest or their authorised representative.